For store owners

How Storewire visits your store, and how to stop it

Storewire looks at the public pages of online stores once a day. If one of them is yours, this page says exactly what it does and how to turn it away.

Last updated 2 November 2026

What it does

Storewire keeps a dated record of how online stores look and what they change. Its subscribers use it for two things:

To do that, a program visits each store's public pages, as a shopper's browser would, and saves what it sees.

What it keeps

It collects nothing about your customers beyond what your pages show to every visitor, and nothing from behind a login.

How to recognise it

On the way. Storewire will soon name itself in every request and sign its requests with Web Bot Auth, as Shopify asks bots to. We'll update this page when it does. From then on, requests will carry a user agent containing:

Storewire/1.0 (+https://storewire.ai/crawler)

Each request will also carry Signature, Signature-Input and Signature-Agent headers, made with a key only Storewire holds. You'll be able to check them against the public key published at:

https://app.storewire.ai/.well-known/http-message-signatures-directory

A request that names Storewire but has no valid signature won't have come from us.

You don't need to wait for any of this to turn Storewire away: it already follows robots.txt rules addressed to it by name, as described below.

How to stop it

With robots.txt

Storewire reads your robots.txt before every visit and follows it. It obeys the rules for all crawlers and any rules addressed to it by name, and where they differ it follows the stricter. To keep it out entirely:

User-agent: Storewire
Disallow: /

If your robots.txt cannot be read because your server returns an error, Storewire visits nothing that day.

By writing to us

Email crawler@storewire.ai from an address at your store's domain and tell us which site. Within two working days we will stop visiting it, stop anyone following it, and, if you ask, remove what we have already captured.

If it is causing a problem

If Storewire's visits are a burden on your site, write to the same address and we will stop first and look into it second.

When a site turns it away

A refusal, a rate limit or a bot challenge ends that day's visit to the site. After three days of being turned away, Storewire stops trying for a week. The exception is the fortnight around Black Friday, when it still tries once a day and still leaves at the first refusal.

Images, wording and trade marks

What Storewire captures still belongs to whoever published it. Captures are shown to Storewire's customers, in the app and through its connectors for AI assistants such as Claude, so that they can be studied and discussed, with the store named and linked. If you own something that appears in Storewire and want a particular capture removed, write to crawler@storewire.ai with the page address and we will take it down within two working days.

Who runs it

Storewire. Contact: crawler@storewire.ai.