The terms of using Storewire

What you can expect from Storewire, what we ask of you, and what happens if either of us wants to stop.

Last updated 12 November 2026

1. The agreement

These terms are between you and Storewire. By creating an account you agree to them. If you use Storewire for a company, you agree on its behalf.

2. What Storewire is

Storewire visits the public pages of online stores, keeps dated screenshots of them, and reports what changes: launches, prices and offers, page changes, A/B tests and the tools a store runs on. It has two parts:

• The Library: how stores look, open to every account.
• Following: the changes, history and morning email for the brands you choose to follow, up to the number your plan allows.

3. Your account

• You sign in with a link sent to your email address. Keep that inbox secure: whoever can read it can sign in.
• An account is for one person. Plans with more seats will say so. Do not share your sign-in or your assistant tokens.
• You must be 18 or over and using Storewire for business purposes.

4. Trial, price and payment

• Trial. New accounts get 14 days free, with no card needed. When it ends, the account is paused until you choose a plan.
• Price. Starter is $29 a month and follows up to 5 brands. Prices are in US dollars and exclude VAT or sales tax, which is added where it applies.
• Billing. You pay monthly in advance through Stripe, and the plan renews each month until you cancel.
• Cancelling. You can cancel at any time from Settings. You keep access until the end of the month you have paid for. We do not refund part months.
• Price changes. We will email you at least 30 days before a price change, and it applies from your next renewal after that.

5. What you may and may not do

You may use Storewire for your own research and your own company's or clients' work: studying what stores do, saving examples, sharing a collection by its link, and quoting what you find in your own analysis.

You may not:

• copy the Library or the change feed in bulk, by hand or by program, or build a competing database from it;
• resell or republish Storewire's captures or reports as a product of your own;
• use an AI assistant connection to do either of the above, or to get round your plan's limits;
• try to break, overload or get into parts of the service you have no right to;
• use Storewire to break the law or to infringe anyone's rights.

6. Other people's stores

• The screenshots, wording, images, designs and trade marks in Storewire's captures belong to the stores that published them. Storewire shows them so that they can be studied and discussed. Nothing in these terms gives you a right to reuse a store's images, wording or design in your own.
• Storewire is independent. It is not affiliated with, or endorsed by, any store it shows.
• We follow each site's robots.txt and honour requests from store owners to stop. That means a brand you follow may stop being checked, and captures may be removed.
• You can ask us to add a store. We may decline, for capacity or any other reason.

7. How far to rely on it

Storewire's reports are produced automatically, and its summaries are written by an AI model. They can be wrong, and they can miss things. In particular:

• an A/B test is something Storewire infers from what a store's pages do. It cannot see a store's results, and it may be mistaken that a test is running at all;
• prices and offers are as seen from the UK at the time of the visit, and may differ for other visitors;
• a store may change between our visits without our seeing it.

Check anything that matters before you act on it. Storewire is information, not professional advice.

8. What you put in

Your notes, collections and the list of brands you follow are yours. You give us permission to store and display them so the service can work, including to anyone you share a collection link with. We do not show other customers what you follow or save.

9. Availability and changes

We work to keep Storewire running and its morning check on time, but we do not promise that it will never be interrupted. We may change or remove features. If we remove something you are paying for and you would rather leave, you can cancel and we will refund the unused part of that month.

10. Ending the agreement

• You can close your account at any time by writing to hello@storewire.ai.
• We may suspend or close an account that breaks section 5, or that has not paid. Where the problem can be put right, we will tell you first and give you a chance to.
• When an account closes, we delete what is in it as our privacy page describes.

11. Our responsibility to you

Nothing in these terms limits liability that the law does not allow us to limit, such as for death or personal injury caused by negligence, or for fraud. Otherwise:

• we are not responsible for losses we could not reasonably have foreseen, for lost profit or business, or for decisions made on the strength of a report;
• our total responsibility to you in any 12 months is limited to what you paid us in those 12 months.

12. The small print

• These terms are governed by the law of England and Wales, and its courts decide any dispute.
• If we change these terms in a way that matters, we will email you at least 30 days before. Carrying on after that date means you accept the change.
• If part of these terms cannot be enforced, the rest still applies.
• Questions: hello@storewire.ai.